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Complaints & Content Removal Policy
APEXX X takes all complaints seriously and is committed to maintaining a safe platform.
**Reporting Content**
You may report content that you believe is illegal or violates our standards by:
- Using the report button on any content
- Submitting a complaint through our CCBill complaints form
- Contacting us via our Contact page
**Review Process**
All reported complaints will be reviewed and resolved within five (5) business days. Our review process includes:
1. Acknowledgment of the complaint within 24 hours
2. Investigation of the reported content
3. Decision on appropriate action
4. Notification of the outcome to the complainant
**Possible Outcomes**
- Content removal if found to violate our standards
- Account warning or restriction for the content creator
- Account suspension or termination for serious or repeated violations
- No action if the content is found to be compliant
**Appeals Process**
If you disagree with a decision regarding your complaint or content:
1. You may submit an appeal within 30 days of the decision
2. Appeals will be reviewed by a different member of our team
3. You will receive a response within five (5) business days
4. If the disagreement cannot be resolved, it will be referred to a neutral third-party body for resolution, at our expense
**Content Removal for Depicted Persons**
Any person depicted in content on APEXX X may request removal of that content by submitting a complaint. If our investigation determines that consent was not given or is void under applicable law, the content will be removed.
**CCBill Complaints Form**
You may also submit complaints directly through CCBill's complaints form.
Every complaint is reviewed and resolved within 24 hours.